Position Title: Head of Operations
Status: Part-time
Date: 3/11/2025
Head of operations
Position Description
The Head of Operations is a key member of the Executive Leadership Team, responsible for leading and streamlining HFHA’s operational functions. This role ensures that systems, policies, and ways of working are aligned with strategic goals and are simplified to support efficiency, compliance, and impact.
Position: Head of Operations
Location: Sydney with hybrid work options available
Employment: Part-time (4 days a week)
Reporting: This role reports to the CEO
More about our work
Habitat for Humanity Australia (HFHA) is part of Habitat for Humanity, a global not-for-profit housing provider working in over 70 countries. Our vision is a world where everyone has a safe and decent place to live. We build strength, stability, and self-reliance through shelter.
Key Responsibilities
Key Responsibilities
- Operational Leadership: Lead and oversee core operational functions including IT, HR, finance, risk, and compliance.
- Policy and Systems Oversight: Develop, implement, and maintain organisational policies and systems that are fit-for-purpose, scalable, and compliant with regulatory and donor requirements.
- Ways of Working Simplification: Drive continuous improvement initiatives to simplify internal processes, reduce duplication, and enhance cross-functional collaboration.
- Strategic Planning & Execution: Support the CEO and Board in operationalising strategic plans and ensuring alignment across departments.
- Safeguarding & Risk Management: Champion HFHA’s safeguarding policies and risk frameworks, ensuring a culture of safety and accountability.
- People & Culture: Foster a high-performance culture through inclusive leadership, staff development, and values-based management.
KNOWLEDGE & EXPERIENCE
Essential selection criteria:
- Proven experience in senior operational leadership roles, ideally within the not-for-profit or international development sector.
- Demonstrated success in policy development, systems implementation, and organisational simplification.
- Strong understanding of compliance, risk management, and safeguarding frameworks.
- Excellent interpersonal and leadership skills with a collaborative and strategic mindset.
- Commitment to Habitat for Humanity Australia’s mission and values.
Desirable selection criteria:
- Experience working in a federated or international NGO environment.
- Familiarity with ACFID Code of Conduct and DFAT compliance requirements.
Habitat’s Statement of Expectations surrounding Safeguarding
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse; safeguards the rights of beneficiaries and community members (especially children); and promotes the implementation of Habitat for Humanity’s code of conduct.
All employees must:
- Uphold ethical standards and demonstrate professional integrity.
- Adhere to all safeguarding policies and procedures, ensuring the safety and well-being of children and vulnerable adults in all aspects of service delivery.
- Identify and report any safeguarding concerns in line with the organisation’s protocols.
- Uphold commitment to continuous learning and adapting to updated safeguarding policies and procedures.
Roles within Habitat for Humanity may involve different levels of direct or indirect exposure to vulnerable groups. The level of safeguarding measures required depends on the nature of the role. This is a low-exposure role with minimal or no direct contact with vulnerable individuals but still requires safeguarding compliance and training.
To apply, please send your CV plus a cover letter outlining your suitability for the role via email to [email protected] using the subject line Head of Operations. Applications will be reviewed as soon as they are received.